Communication Solutions
• Support Services
Premium Support Package
Priority support with dedicated account manager and quarterly reviews.
Starting at $299/month
Fully Customizable Design
support
managed services
account management
premium support
Product Description
Get white-glove support for your communication systems with our premium package. Includes priority technical support, dedicated account management, and quarterly system reviews to ensure optimal performance.
Specifications
- Support Level
- Priority queue, Phone and email, 4-hour response SLA, After-hours available
- Account Management
- Dedicated manager, Monthly check-ins, Escalation support
- Reviews
- Quarterly system audit, Usage analytics, Optimization recommendations, Cost analysis
- Proactive
- System monitoring, Update coordination, Change management
- Included
- User adds/changes, Basic training, Configuration updates
